Key Extraction (Broken Key Removal)

A snapped or stuck key can leave you locked out or unable to secure your property. Trying to pull it out yourself with pliers or makeshift tools often pushes the broken piece deeper into the lock – and can permanently damage the mechanism.

Our key extraction service is designed to remove broken keys cleanly and safely, keeping the lock in working order wherever possible. We use specialist extraction tools and techniques that grip and remove the broken section without scratching or deforming the cylinder.

Common situations we help with:

• 🗝️ Key snapped in a front or back door lock
• 🚪 Broken key stuck in a uPVC or composite door cylinder
• 🪟 Key fragment left inside a patio or French door lock
• 🏚️ Shed, garage, or padlock key stuck or snapped off
• 📁 Office cabinet, cupboard, or safe lock with a broken key inside

Here’s how our broken key removal process works:

1. 🔍 Lock Assessment: We inspect the lock type and how the key has broken to decide on the safest extraction method.
2. 🧰 Stabilise & Align: We stabilise the lock and ensure the keyway is correctly aligned to give the best chance of a clean removal.
3. 🗝️ Precision Key Extraction: Using professional extraction tools, we gently remove the broken fragment without forcing or twisting the mechanism.
4. ⚙️ Lock Function Check: Once the key is out, we test the lock to ensure it still operates smoothly and safely with a new key or cylinder.
5. ✅ Repair, Replace, or Upgrade: If the lock has been damaged or was already worn, we can repair or replace it on the spot, with high-security, insurance-compliant options available.